Order Cancellation Policy

Last updated: October 6, 2026

Cancel an order before dispatch

We accept cancellation of an order that has not been dispatched. Email support@baburus.shop as soon as possible with the subject “Cancellation request” and include your order number and the email address used at checkout.

We will check the shipment status and confirm the outcome. If your order has already been dispatched, use our Return and Refund Policy after delivery. Please do not refuse a parcel without contacting us, as refusal may complicate tracking and the return process.

Changes to an order

To request an address or item change, contact us promptly. We will explain what can be changed before dispatch. We will not substitute an item or increase an accepted order's price without your agreement.

Cancellation refunds

A confirmed cancellation of unshipped items receives a full refund of the amount paid for those items, including associated refundable sales tax. No cancellation fee is charged.

We issue cancellation refunds to the original payment method within 7 business days of confirming the cancellation, or sooner where required by applicable law. Your bank or payment provider may need up to an additional 10 business days to display the credit.

If Baburus cannot fulfill an order

If we discover that an item cannot be supplied or another issue prevents fulfillment, we will contact you with the available options. If we cannot dispatch within the advertised period, we will offer a revised estimate and the choice to agree to the delay or receive a full refund for the unshipped items, as required by applicable law.

This policy does not limit rights provided by applicable consumer law.

Baburus
Website: baburus.shop
Email: support@baburus.shop
Phone: +1 (949) 979-4063
Business contact address: 27194 Camino Capistrano, Laguna Niguel, California 92677, United States.